Overview
This Privacy Policy describes how Beegodrop ("we", "us", or "the App") collects, uses, and shares personal information when you install or use our application in connection with your Shopify-supported store.
By installing or using the App, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree, please do not install or use the App.
Personal information we collect
When you install the App, we are automatically able to access certain types of information from your Shopify account, such as store details and order information needed to provide fulfillment and shipping services.
We refer to information that relates to identified or identifiable individuals as "Personal Information". The categories we may collect include:
- Store and account information (store name, contact name, email address, phone number, and business address)
- Order information (products ordered, order value, shipping address, and order status)
- Customer information needed to fulfill an order (recipient name, shipping address, and contact details)
- Technical and usage information (log files, device information, and how you interact with the App)
How we use your personal information
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. This includes sourcing products, processing and fulfilling orders, arranging shipping and last-mile delivery, and providing customer support.
We also use this information to communicate with you, to optimize and improve the App, and to comply with our legal obligations.
Sharing your personal information
We share Personal Information with service providers and partners who help us fulfill orders and operate the App, including suppliers, warehouses, payment processors (such as PayPal and Payoneer), and shipping and logistics carriers. These parties receive only the information necessary to perform their function.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.
Your information may be transferred outside of Europe, including to China and other countries where our suppliers and logistics partners operate, in order to fulfill orders.
Data retention
When you place an order through your store, we will maintain the related order information for our records unless and until you ask us to delete this information, or for as long as needed to provide the Service and comply with our legal obligations.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Updated versions will be posted on this page.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at dropshipping@beegodrop.com.